Help and support
Get help with your account, listings, purchase requests, messages, or a safety concern.
Contact CampusSwap
Email support@campusswapapp.com for product support, privacy requests, moderation appeals, or urgent safety follow-up. Include the email on your account and a concise description, but never send your password.
Account and email
Use “Forgot password?” on the sign-in screen if you cannot log in. If a confirmation email does not arrive, check spam and use “Resend email” from your profile.
Delete your account
In the app, open Profile, choose Delete account, enter your password, type DELETE, and confirm. This removes your account and marketplace data as described in the privacy policy.
Report or block
Open a listing or conversation and use its safety menu to report content or block the other person. Reports are reviewed by CampusSwap and blocking stops marketplace contact.
Safer pickup
Meet in a public campus location, bring another person when practical, inspect the item before paying, and stop communicating if a request appears suspicious.